Privacy policy

RIO-PAK doo (hereinafter: RIO-PAK, we, the Website) is committed to the privacy of anyone who accesses the Website. Under GDPR, we must comply with certain regulations to ensure that all information you provide to us is treated with due care.

 

RIO-PAK may, in accordance with the law, collect certain user information obtained through the use of cookies by means of cookies, which do not contain personal information, and IP addresses that are automatically recorded in the access logs. They serve to keep the website running optimally and securely. Cookie blocking is possible, after which you will still be able to browse the site, but some features will be disabled.

 

THE DATA WE COLLECT

 

With your prior approval, we collect information:

- name and surname

- company name

- phone / mobile number

- e-mail address

- other information you send us

 

 

HOW WE COLLECT DATA

 

1. Contact Forms - By submitting a product query or a direct inquiry, we collect and archive any information you enter into the form.

 

2. Using the Website - Information automatically collected about visitors to our Website, as described in the section entitled '3. Tracking Technologies' below

 

3. Social Networks - You can give us permission to access information such as Facebook, LinkedIn, Twitter and other social networks. It depends on your settings or privacy policy for a particular social media site.

 

 

 

DELETING DATA

 

Your data can be deleted in two cases:

 

1. At your request - send us an email asking you to delete your information

2. Automatically after 3 months from the last contact between you and us

 

 

 

SECURITY OF YOUR DATA

We are committed to ensuring that your information is secure in accordance with our privacy policies. To prevent unauthorized access or disclosure, we have put in place appropriate physical, electronic, and management procedures to protect the information we collect through web services.

 

For the domain rio-pak.hr, we use SSL certificates to improve the security of our sites and services.

 

However, we do not guarantee the security or privacy of your information. It is in our interest to keep our site secure, but we recommend that you use antivirus software, firewalls, and other precautions to protect yourself from compromising your own security and privacy.

 

 

BY GDPR YOU ARE RIGHT TO:

 

Right of access - You have the right to request a copy of the information we hold about you.

 

Right to Correct - You have the right to correct information we hold about you that is incorrect or incomplete.

 

Right to delete *** - In certain circumstances, you may request the deletion of information we hold about you.

 

Right to object - You have the right to object to certain types of processing, such as automated email notifications (order notification, current warehouse status ....)

 

*** Written documents and invoices remain permanently stored in our books.

 

 

 

MONITORING TECHNOLOGIES and the use of cookies

 

The Website uses cookies (small text files containing a series of alphanumeric characters that we place on your device) and / or other tracking technologies to differentiate you from other users of our site and to provide a functional user experience.

 

All our cookies are subject to our privacy policies. The purpose of cookies is not, nor is it able to disclose, your private information.

 

We use Google Analytics, which belongs to THIRD-PARTY cookies, and we collect all information anonymously and send it to Google through custom features. We are committed to keeping all your information we collect anonymously.

 

How can you manage cookies in your browser?

You have the right to decide whether to allow the website and to place cookies in your web browser. You can set or change your web browser settings to accept or decline cookies If you choose to decline cookies, you may still use our site, although your access to some features and areas may be restricted.

 

All cookies we use have a 'lifetime', that is, they are automatically deleted from your browser after a certain amount of time, and most cookies are deleted after leaving the site.

 

If you do not agree to the use of cookies, here are the instructions:

 

For instructions on setting cookies in your web browser, see the link.

 

If you want to delete cookies from your browser, see instructions for deleting cookies from your web browser.

 

GOOGLE CHROME https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=hr

MOZILLA FIREFOX - https://support.mozilla.org/hr/kb/Uklju%C4%8Divanje%20i%20isklju%C4%8Divanje%20kola%C4%8Di%C4%87a

LINKS TO OTHER WEBSITES

Our website may contain links to other websites. By using the links you leave our website, please note that we have no control over the launch of third-party websites. Therefore, we cannot be held responsible for the protection and privacy of any information you provide while visiting such sites, and such sites are not governed by this Policy.